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Industrial Alliance Life Insurance Reviews

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(29 reviews)
Industrial Alliance
1.8 out of 5 stars:
Customer service:
Value for Money:
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Scam, not worth the money

by Matthew on Dec 16, 2022
1 out of 5 stars

Submitted an expense claim for $3390 for 2 gum grafting procedures to top up insurance payout for my wife's procedure. My wife's insurance covered approximately $1,100.00, IA covered $313.00. I spoke with customer service, they said it was based on the provincial fee guide and are refusing to top up anymore, stiffing us with the remainder of about $1,900.00.

Show me a periodontist that will actually complete gum grafts for $600.00 in BC, they don't exist.

Why bother using these guys as a group insurance benefit if they don't live in reality and don't provide any meaningful coverage?

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