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Industrial Alliance Life Insurance Reviews

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(31 reviews)
Industrial Alliance
1.7 out of 5 stars:
Customer service:
Value for Money:

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Agent/rep availability
25.0%
Agent/rep callbacks
25.0%
Claim - adjuster
25.0%
Claim - denial
25.0%
Claim payout amount
25.0%
Claim processing time
25.0%
Phone wait times
25.0%
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Payment

by K on Apr 3, 2024
1 out of 5 stars

Has been paying premium for several years. First time requested partial payment but have not received payment for more than a month. Each call is a delay, now they advised to wait for another 10 days.

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Review topics
Claim - adjuster Claim processing time