Industrial Alliance Life Insurance Reviews

My husband took out a Life Insurance 24 years ago, never missed a payment in 24 years. Just got a letter saying 'Unfortunately your current premium level is not sufficient to keep your policy in force. We paid $38.33 for 24 years and now in order for me to keep my policy they want $82.37 a month, more than double. We are just getting a senior pension and cannot afford this so we loose it all. Thank IA for nothing.

Once I talked to their customer service I decided to pull all my plans out. Customer Service is the front line of a company and 5 min into my conversation with their service rep. who had terrible service manner and no idea how to answer my questions it made me realize this company will let me hanging off the cliff when it is time for a claim.

Very poor customer service, very long delays to get back to you, very unhelpful, unilingual without effort to serve in your language. Stay away from this insurance broker Lynes Rivet of Services Gestavie Inc.

service à la clientèle très pauvre, très longs délais pour obtenir de nouveau à vous, très inutile, unilingues sans effort pour servir dans votre langue. Restez à l'écart de ce courtier d'assurance Lynes Rivet de Services Gestavie Inc.