If i could give zero stars i would
by Sarah on Sep 14, 2023
1 out of 5 stars
Life Insurance Reviews
Canada Life Life Insurance Reviews
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(161 reviews)
Affordable Life Insurance?
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- Premiums start at $12/month
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Waiting time to talk to someone is more than 45min and this is really frustrating.
Processing time for any clime is very long??
Trying to get a response from this company is like pulling teeth and just as painful.
Nobody answers the phone, and nobody answers their emails.
What a joke of a company.
Did you know that mortgage insurance is the same as life insurance but more expensive and offers less protection? By cancelling it and getting life insurance, you would typically save around 30%-40% for the same coverage.
Be careful when they say they will cover something. Because they won't. They will ask you for so much information without explanation of what they actually need to avoid paying for them. It's been 6 months. I've talked to 7 agents. They snail mail everything. Are disorganized with claims and emails. You can't talk to the person who is actually doing the claim and demanding information. Honestly no insurance is better then this company.
Canada Life is the worst example of a competent company that I can imagine. Phone service - almost non existent. They keep you on line for a very long time, then they hang up. I have never been able to talk to an agent.
I am a retired public servant and I have been trying unsuccessfully for weeks to reach them and every time I am put on hold forever and I eventually give up. This is totally unacceptable with crappy service. This needs to be fixed ASAP.
Planning to get life insurance to protect your family, including children? Make sure that you get enough coverage. According to studies, it takes about $250,000 in total to raise a child to the age of 18 (and that doesn’t include any post-secondary education costs).
I had Canada Life through work. They made it damn near impossible to contact anyone by phone or email. They literally ignored me for 4-5 months then called my doctor with lies saying I was ignoring them except I have proof it was a lie. This caused a breakdown of trust with me and my doctor leaving me completely medically alone and unable to fill out any medical forms. Due to this situation, I lost my doctor my employment and all coverage, I have been alone with no help since. Please if you have choices go elsewhere.
Waited from 8:30am to 1:22pm on the phone to talk to someone just for an automatic message that say they can’t take the call and to try again later. I will need therapy after this lol and cheap as they are they won’t actually cover 80% because their estimate cost for any kind of services is ridiculously low. Canada life is by far the worst company i have ever dealt with.