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We are always open for your comments.
Mom has dementia. I'm trying to sort this out. Life is already difficult enough. I have faxed the papers over and over again to add my name as POA to my mother's insurance. This has been ongoing for over four years now. Covid is not an excuse. Telling me that I need to ask my mom to read the agent's name on the bottom of the statement to me over the phone, as I live far away, does not work. Telling me to fax the paperwork, that I have already faxed and not heard back about, does not work. Very, very disappointing.