Group Benefits Reviews

Sun Life Group Benefits Insurance Reviews

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(76 reviews)
Sun Life
1.3 out of 5 stars:
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Anything to delay/not pay

by Jwins on Aug 26, 2022
1 out of 5 stars

These folks must be feeling the Pandemic payout crunch. The lead time for claims processing is getting longer and longer and they have resorted to stall and delay tactics to postpone payments of benefits. We will not be renewing with Sun Life for our Group Benefits Plan going forward!

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Quick dental claim payment

by alex on Mar 22, 2021
5 out of 5 stars

Last week I finally went to a dentist to do a full check-up and to fix one filling as I tried to stay away from going to a doctor throughout the pandemic. Everything worked out very well - I had enough coverage for all services and did not have to pay anything - my dentist billed Sun Life directly. In a couple days I saw my claim online as paid - I found it to be quite smooth and convenient. I also liked the fact that I can see online not only my benefits with my employer but also my Life Insurance and Critical Illness insurance policies.

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