Sun Life Group Benefits Insurance Reviews

This company clearly does not value their customers. I had to jump through hoops to find out my options for benefits, RRSP, etc after being laid off. After getting through to representatives and being assured that my problems were solved, I followed up days or weeks later to find out they weren't. I've resorted to only contacting Sun Life through their online chat so I can document our conversations at this point. Their wait times are reflective of poor customer service. This company doesn't care about your time. They will sacrifice poor service hoping that you get complacent and leave your funds where they are so they can keep making money off of you. Take the responsibility to manage your own currency and investments to save yourself a piece of mind. I'm closing my accounts with Sun Life and truly hope they improve. Their true colours will shine when the depression catches up to the economy in the near future. I feel for those relying on retirement funds from Sun Life - get out now.