Just Awful
by Annie Passiant on Sep 4, 2023
1 out of 5 stars
Health insurance Reviews
Canada Life Health Insurance Reviews
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(94 reviews)
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Agent/rep attitude (13)
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Phone wait times (34)
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Review author
I see my claim refused and given the following reason for the refusal: "the provider does not meet our requirements". So fine, I now need to know what requirement is not met by the provider so that I may choose one that does meet the requirement.
I asked Canada Life to explain further, and it took them 4 days to email me stating that my "provides does not meet our requirements". How is that supposed to help? It is clear that no one bothered to look into the claim to answer a very legitimate question.