Manulife Health Insurance Reviews

My parents had both purchased travel insurance in order to apply for their visas.
Unfortunately, they did not hear back until months later due to COVID delays & the applications were rejected.
I have phoned Manulife and explained what happened & requested a refund for the policies that were never used. They simply said no because it's past the effective day, while fully aware of the fact that the delay was out of our control.
Do not ever use or trust this company. I hope karma will eventually get them.

Too bad we can't state Zero stars! Supplied all information provided by Provincial Health Services and Manulife refuses payment due to "insufficient detail". All details possible were itemized on the invoice that they received. Every time I call back to try to get this revisited the person who answers the phone tries to claim they don't have the paperwork that I sent. I will continue to call and escalate - all the way to OLHI if required.