Allianz Global Assistance Travel Insurance Reviews

Horrible experience with Allianz submitting a claim on flight delay and baggage delay. Their online claims portal doesn’t work, brutal process to submit and lack of communication has left me still trying to get $$ back from the winter storm when our flight was delayed and cancelled.

Review topics

Agent/rep availability Claim - adjuster Claim processing time Insurance: Baggage Delay Trip Cancellation Website experience

Damaged luggage claim

by Adam Gajewski on Sep 8, 2023

1 out of 5 stars

Totally hopeless. Avoid it and choose another insurance company. Simple claim for damaged luggage processed by 1.5 month, and concluded as not relevant, as these guys did not recognise what is reimbursement from air company for items I bought as my luggage was lost, and claim for the damaged case. Zero, literally zero professionalism, greedy for money, hope they will disappear from the market.

Review topics

Agent/rep availability Agent/rep knowledge Claim - adjuster Claim - denial Claim processing time Insurance: Baggage Delay

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