Blue Cross Travel Insurance Reviews

Do not get this insurance

It took me 5 hours in PAIN to get an ok for treatment. Got a confirmation that my arm was broken Got meds to get back to Canada Long story short. I had surgery in Canada 15 screws and a titanium plate. They oked the treatment but as of today Feb 14,2024 They will not pay the bill of $1922.00.
Do not get this insurance. They don’t pay out. They lie on the phone and don’t keep proper records. Shop else where. Run from Blue Cross.

Taking them to court. 😡

I had a very bad experience with this company. They only seem to care about money. It's difficult to contact them, especially when you're outside Canada, particularly in the Middle East. I purchased an annual medical insurance that was supposed to cover any emergency medical issue during my trip. However, when I had an urgent medical condition and I tried to reach out them through my contact in canada to ease the communication they decided to refuse the claim without providing any explanation.

J'ai eu une très mauvaise expérience avec cette entreprise. Ils semblent seulement se soucier de l'argent. Il est difficile de les contacter, surtout lorsque vous êtes à l'extérieur du Canada, particulièrement au Moyen-Orient. J'ai souscrit une assurance médicale annuelle censée couvrir tout problème médical d'urgence pendant mon voyage. Cependant, lorsque j'ai eu une condition médicale urgente et que j'ai essayé de les joindre via mes contacts au Canada pour faciliter la communication, ils ont décidé de refuser la demande sans fournir aucune explication.

My daughter was sick on the way back from NYC. We called BlueCross who informed us any big emergency hospitals will accept Canadian BlueCross. The hospital thinking it was US fortunately accepted the number (initially) as we would have been charged $2600 US dollars.
I filed a claim when I received the hospital's invoice in September 2023 after all the documentation was sent. It is now late January 2024. They informed me the adjuster recommended it would be paid. I have since received numerous collection agency phone calls and bills.
I have emailed the adjuster numerous times to gain information on the status - dead air. I am calling now. My estimated wait time is 45 minutes.
I have since bought new travel insurance and never again with Blue Cross. People are now asking, who was the provider you had issues with BLUE CROSS. I know a lot of people and am about to email my ombudsman.