Blue Cross Travel Insurance Reviews

Do not get this insurance

It took me 5 hours in PAIN to get an ok for treatment. Got a confirmation that my arm was broken Got meds to get back to Canada Long story short. I had surgery in Canada 15 screws and a titanium plate. They oked the treatment but as of today Feb 14,2024 They will not pay the bill of $1922.00.
Do not get this insurance. They don’t pay out. They lie on the phone and don’t keep proper records. Shop else where. Run from Blue Cross.

Taking them to court. 😡

I had a very bad experience with this company. They only seem to care about money. It's difficult to contact them, especially when you're outside Canada, particularly in the Middle East. I purchased an annual medical insurance that was supposed to cover any emergency medical issue during my trip. However, when I had an urgent medical condition and I tried to reach out them through my contact in canada to ease the communication they decided to refuse the claim without providing any explanation.

J'ai eu une très mauvaise expérience avec cette entreprise. Ils semblent seulement se soucier de l'argent. Il est difficile de les contacter, surtout lorsque vous êtes à l'extérieur du Canada, particulièrement au Moyen-Orient. J'ai souscrit une assurance médicale annuelle censée couvrir tout problème médical d'urgence pendant mon voyage. Cependant, lorsque j'ai eu une condition médicale urgente et que j'ai essayé de les joindre via mes contacts au Canada pour faciliter la communication, ils ont décidé de refuser la demande sans fournir aucune explication.

I was a member of blue cross for several years, and I purchased certificates from them yearly as I am a frequent flyer. I got sick on my trips, nothing serious but I needed to see a dr. Contacted blue cross, they said they didn’t have my certificate number because I had told them I don’t have it, clearly they saw this as a chance to save money. I had to pay out of pocket for my visit at that time. They were clearly trying to save money cuz I had the certificate at home, just not on me. They didn’t know that. Matter of principle. If you with blue cross, take pics and have several copies of your certificate.

I would never get another insurance with them again. Congratulations blue cross you lost a loyal member.

My experience is pretty much like what people said about them. They will put you in a loop of a ridiculous process and in the end, they will refuse your claim. I waited after doing all they asked and when I called them, they said my claim is refused without me telling unless I called? And after all that, the person on the phone won't even help you with what to do next. AVOID THIS COMPANY! Just pay out of pocket and it will save you. I WASTED MONEY SO YOU WON'T!

We were involved in a terrible bus accident in Mexico in which 8 people were killed.
We had a small claim and were given the run around by the terrible customer service.
You're just as better off travelling without travel insurance than dealing with this provider.