Car Insurance Reviews
Pembridge Insurance Auto Insurance Reviews
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(96 reviews)
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I had accident spring 2015. I was so impressed with the service and overall experience. My claim advisor was Daniel Kim, Ontario Property Division. I had two car seats replaced immediately. When I had an issues with the Body Shop as the quality of work was poor they allowed me to bring my car to another Body Shop. My car rental fees were all taken care of Pembridge - AllState, the car went through 2 body shops for repairs the costs of my rental were high and I didn't spend any penny and they even made sure I had an excellent rental car. They all made sure the second Body Shop (Royal Body Shop) will address all the issues which they did and all damaged parts were replaced, I got all brand new parts from my own service center Nissan.
Very slow insurance services for accident reimbursement. Ex. Towing cost from the accident location to reporting center, and reporting center to repair body shop. Also, the replacement parts are not all from OEM. Some from after market and some from OEM. I emailed more than 3 times and left 2 voicemail to ask to call back from pembridge. Never received a call back or email.