Economical Insurance Auto Insurance Reviews

After my accident, I was told by two individuals that because I've been paying car rental insurance that if I chose not to take a rental card, I would be compensated a daily rate. I jumped through hoops to borrow a car so I could use the rental car payment to help cover the insane deductible. On my last call to them, I asked how I would receive payment and was told via cheque. It's now been 5 months, so I called to check-in and have now been told I won't be getting a cheque and that it's not even an offer. I don't appreciate being lied to or misled. I do not recommend using this organization for your insurance needs. Go elsewhere.

I wish I could rate 0 stars for how horrible this company is... I had one accident that I was not at fault for and getting my claim was a nightmare. Then the day I got my car back from the shop I got pulled over and received a ticket for no insurance because they gave me an insurance card with no policy number and didn't send me a new one until 2 weeks later. Then they blackballed me. After fighting and fighting, finally, they gave me a bit of a break and my insurance was over $300 (again a bit of a break) then this year, instead of my insurance going down, it went up... to almost $600! Which is ridiculous. I found a new company that charges less than I was paying in the first place, so I dropped Economical. Okay, now here's the kicker, they proceeded to take out the monthly payment after they were cancelled and then charged me a cancellation fee on top of it. Long story short, Economical stole almost $1000 from me and refused to refund me even a portion. This company is crooked. Highly do not recommend.

I was shocked after they screwed up my insurance cards three times, after transferring insurance from one vehicle to another. Then they charged me $587.62. Unreal

I was rear-ended and my car was written off after owning my car less than 3 months. Family (Economical) tried to lowball my claim even after spending countless hours and providing multiple sources of proof as to the value of my car. At the end, I was still woefully out a good chunk of my original purchase price. Upon my renewal of my comprehensive insurance (not that I was ever going to deal with these guys again) my broker informed me that Family would have been charging me approximately double (no, I'm not exaggerating) what I ended up paying from a provider I was referred to deal with. GOOD RIDDANCE !!

I only gave them one star because I can’t give them zero. This is by far the worst insurance company to ever deal with. They are all liars and do not return your calls, And their mechanics they recommend “fix auto” messed up my car. A week after me getting my car back I come to find out the engine light is on and had to put $700 in the car for the first time since I owned it. Secondly, they told me they switched the front tire. The first thing my mechanic said to me was my front tires were bald. Then I came to them about another part that didn’t match the other side of my car and he told me the left side is not supposed to match the right side. When I approached the insurance company about all this, they basically discredited everything I said and stood behind the lying mechanics and lying employees! Horrible customer service, horrible corporation, nowhere close to accommodating, misleading in every way! This company should be shut down for good! Disgusting how a corporation that’s designed to protect people could be run soooo poorly!!! P.S.: this is my 4th insurance company I am not new to auto insurance and this one by far takes the win !!!

I had insurance with this company when I wanted to cancel my insurance they charged me $500 for cancellation, their service not good.

No good, rip off people, stay away!! If you have a claim, get a lawyer to deal with them or they will just beat around the bush 'till you do.

This company will put you into collections so quickly, it'll make your head spin... And you won't even be aware of it! There is a horrific debt collection agency called MJR (Mississauga) whom The Economical uses to collect your payments. They (the insurance company) don't tell you so and there is no communications between MJR and the Economical. You have no idea who MJR is until you get repeated phone calls and harassment letters with totally incorrect info which you cannot make heads nor tails out of. It took me several months to finally track their errors down and 2 years to finally get it corrected! Stay away from The Economical and Perth insurance companies. They're a totally irresponsible and unprofessional company.

Since economical rates increased to a ridiculous rate I requested my broker explore other options prior to resigning for a new term and let me know the cost. this was not done. Then rates increased again so I asked what would be any penalty I may incur if I switched and to please find a better provider.
The broker was no help so I switched myself to TD as it had the best rates and user friendly language. I was told the penalty for cancelation by my broker and when the final bill arrived it was double that amount. Although I had prepaid for the final month they claimed "the time at risk" was not actually covered by my pre payment and the penalty now had an additional 50% that would be charged. I had been with this broker, now bought out by RJ Gallagher, for thirty years never a missed payment, however when the bill arrived it had threatening collection notice language in large print and no explanation for the additional costs.

0 time for you on the phone, paid them for 9 years without claim, someone reports an accident (no damage). They sky rocket rates. Worst customer service I have ever received.