Car Insurance Reviews

Economical Insurance Auto Insurance Reviews

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(227 reviews)
Economical Insurance
1.4 out of 5 stars:
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I do not recommend Economical

by Angry Widow on Nov 26, 2018
1 out of 5 stars

It's very difficult dealing with this company. Sure their premiums are lower than other insurance companies' but they cannot be trusted. They do not even respond to registered mail!!!~ If they cannot handle registered mail or payment information, I have serious doubts about them handling a claim on my behalf... I have an excellent driving record.

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Liars&Poor Customer Experience

by Erin on Nov 9, 2018
1 out of 5 stars

After my accident, I was told by two individuals that because I've been paying car rental insurance that if I chose not to take a rental card, I would be compensated a daily rate. I jumped through hoops to borrow a car so I could use the rental car payment to help cover the insane deductible. On my last call to them, I asked how I would receive payment and was told via cheque. It's now been 5 months, so I called to check-in and have now been told I won't be getting a cheque and that it's not even an offer. I don't appreciate being lied to or misled. I do not recommend using this organization for your insurance needs. Go elsewhere.

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Literally the worst

by thisisaterriblecompany on Nov 3, 2018
1 out of 5 stars

I wish I could rate 0 stars for how horrible this company is... I had one accident that I was not at fault for and getting my claim was a nightmare. Then the day I got my car back from the shop I got pulled over and received a ticket for no insurance because they gave me an insurance card with no policy number and didn't send me a new one until 2 weeks later. Then they blackballed me. After fighting and fighting, finally, they gave me a bit of a break and my insurance was over $300 (again a bit of a break) then this year, instead of my insurance going down, it went up... to almost $600! Which is ridiculous. I found a new company that charges less than I was paying in the first place, so I dropped Economical. Okay, now here's the kicker, they proceeded to take out the monthly payment after they were cancelled and then charged me a cancellation fee on top of it. Long story short, Economical stole almost $1000 from me and refused to refund me even a portion. This company is crooked. Highly do not recommend.

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Literal scam artists

by Robert Annable on Oct 23, 2017
1 out of 5 stars

After trying to set up a policy they changed all the requirements as were at the dealership. On top of that, they quoted us at 3,686 a year and that was with a 30% discount which I might add, she couldn't give us the full original cost before the discount because they don't offer non-discount rates. Called a broker and in 5 minutes he got us a quote for over $700 less with no discounts. I would rate 0 stars if I could. The company with uneducated employees.

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Awful

by Hector Inarejo on Oct 6, 2017
1 out of 5 stars

This company is awful. Instead of trying to keep me they decided to increase my monthly rate. No claims with them ever and that's how they say thank you. Now I am trying to cancel the policy.
Go somewhere else!

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Disgustingly Incompetent

by In Disbelief on Dec 2, 2015
1 out of 5 stars

My parents put me on their insurance policy so that I could practice for my G2 while I had my G1. Not only was the insurance ridiculously pricey, but they tried to scam my parents into paying for my insurance after I switched companies. My parents called in to ask about the process for removing me from the insurance, and even asked if they needed to change ownership before or after. Then, they wrote on their first bill after their term was up that I was no longer on their policy and had my own. Now, two months later they are trying to charge my parents the cost of insuring me for 2months as primary driver on my vehicle. First, this is crazy as I own the vehicle now, and it is impossible for my parents to insure it since they do not own it. I do not live with my parents, I live 30 mins away. Also my parents informed them I was to be removed from the policy TWICE- in writing, and on the phone two months ago. Now they are demanding proof of my new insurance or they are going to charge my parents almost $600. I sent in a copy of the pink slip to my new insurance policy with the date and company and my name and vehicle description showing. I blocked off my address and policy number because I do not think that is their business. They told me that was sufficient, and it would be dealt with, then the next day called and said they needed my policy number. I asked why and what they were going to do with it and they said nothing. I asked to speak to a manager and 5 days later have not been able to talk to one. This company is a scam. Choose someone else for your car insurance! It is really expensive and the customer service is abominable!

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