Poor Communcation
by Jim on May 17, 2021
1.3 out of 5 stars
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Review author
My broker advised me that if your circumstances change, and you no longer fit their "target market / demographic" they will do crazy things, like jacking your rates through the roof to encourage you to leave. Well, it worked! I tried to add a second vehicle to my policy and my payments went from 150/month to 750 per month. Without the second vehicle, I'm suddenly $322 per month. This is basically highway robbery, and I would only recommend this company to my worst enemy. Also, these guys are next to impossible to get a hold of. Emails will often go several weeks without a response until you hound them again!