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Economical Insurance Auto Insurance Reviews

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(227 reviews)
Economical Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
3.2%
Agent/rep availability
3.2%
Agent/rep knowledge
3.2%
Claim - adjuster
3.2%
Claim - repair shop
3.2%

Top negative trending topics ?

Agent/rep availability
51.6%
Claim - adjuster
51.6%
Agent/rep attitude
45.2%
Claim processing time
32.3%
Phone wait times
29.0%
Agent/rep knowledge
25.8%
Email/message wait time
25.8%
Cancellation experience
19.4%
Claim payout amount
19.4%
Agent/rep callbacks
16.1%
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1
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Tags
Agent/rep attitude (1) Agent/rep availability (2) Agent/rep callbacks (1) Broker experience (1) Cancellation experience (2) Claim - adjuster (1) Claim - rental car (1) Claim - theft (1) Claim payout amount (2) Claim processing time (4) On-hold times/transfers (1) Phone wait times (1)
Review author
Consumer (30) Insurance agent or broker (1) Other (1)
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Worst of the insurance companies

by Eyad Amin on May 29, 2024
1 out of 5 stars

One of the worst insurance companies. They usually take a long time to settle and settle unfairly. I have a claim on them right now and they are still stalling.

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Review topics
Claim - adjuster Claim payout amount Claim processing time