A total absolute rip off
by Peter B. on Mar 16, 2024
1.7 out of 5 stars
Credit Card Reviews
RBC VISA Infinite Avion Consumer Reviews
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(71 reviews)
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Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard®.
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After waiting 25 minutes (I now think I was very fortunate only 20 minutes) I finally spoke to someone. I wanted to claim a reward using my points. I didn't have enough points and was going to pay the balance with my credit card. Well, there was no option on that site to do that. The RBC person also couldn't figure out what the issue was. After another 15 minutes on hold, she said all I can do is have someone call me back. When asked when can I expect a call... She said within 10 days. What a joke? Not my first issue with Avion. This is my SECOND only ever dealing with the points rewards program and let me tell you this situation was a very minor one compared to the one years ago. But that's a whole different matter with not enough time to explain it here.
The fees associated with booking a flight through my Avion points were HIGHER than the fare to book directly through the airline.
I'm not exaggerating. The fees AFTER using my points were more than the cost of booking the entire flight(s) through the airline.
I have no idea how this program exists. It's total garbage.
And truthfully, it's even worse when trying to use the points to purchase merchandise.
I'm done.