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RBC VISA Infinite Avion Consumer Reviews

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(70 reviews)
RBC VISA Infinite Avion
1.8 out of 5 stars:
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A total absolute rip off

by Peter B. on Mar 16, 2024
1.7 out of 5 stars

The fees associated with booking a flight through my Avion points were HIGHER than the fare to book directly through the airline.
I'm not exaggerating. The fees AFTER using my points were more than the cost of booking the entire flight(s) through the airline.
I have no idea how this program exists. It's total garbage.
And truthfully, it's even worse when trying to use the points to purchase merchandise.
I'm done.

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Terrible Customer Service

by Traveller52 on Sep 20, 2022
1 out of 5 stars

Have spent 15 hours on the phone/on hold with these people over the last week with no resolution to my issue. 3 promised callbacks from a supervisor with the last name Rubal, have yet to be fulfilled.
I booked a flight ywg to lax through yvr (return) but currently have to walk to yvr as the Avion travel has screwed up. No, the airline did NOT cancel the flight to yvr Avion travel did.
Points aren’t worth the hassle… and I have over 360,000
I have been an RBC customer since the 70's and I am considering switching institutions.

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