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BMO World Elite MasterCard Consumer Reviews

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(50 reviews)
BMO World Elite MasterCard
1.8 out of 5 stars:
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Now named BMO Ascend Elite

by Getabetter card on Dec 18, 2023
1 out of 5 stars

BMO reward dept.... Worst nightmare customer service (French or English)... even with escalation they don't do nothing... They don't give prime travel point for recognized travel agency!!??

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Worst Credit Card Service ever!

by Betty on Nov 16, 2023
1 out of 5 stars

Just got off the phone with the front customer service rep. Asked to speak to her manager/supervisor. Her answer: there is no one here higher that can speak to you, but I can transfer you to the daily banking services. Spoke to another customer service rep who hardly spoke English and again, I asked to speak to his manager. The manager could not do anything for me.... totally useless... when all I am asking for is to send me my final credit card statement!

Ridiculously, they want to charge me $5 to see my final statement. Unbelievable!!!!

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