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BMO World Elite MasterCard Consumer Reviews

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(39 reviews)
BMO World Elite MasterCard
2.1 out of 5 stars:
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BMO - what happened?

by Roque44 on Aug 15, 2020
2 out of 5 stars

I have used the BMO World Elite card extensively for about 10 years now. I am highly disappointed recently with customer service. Long wait times and the reps seem so depressed and not attentive. I understand this is COVID time and we all need to be patient, but my calls to the BMO customer service line have been confusing, frustrating and no one there seems to care about resolving issues. I am looking at cancelling my card.

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