BMO World Elite MasterCard Consumer Reviews

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Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
I have been trying to talk to someone from World Elite Mastercard for a week. Each time, I am put on hold for an estimated wait time of 2-2.5 hours. I have tried calling several times between 8 am and 9 pm. It’s always the same message. Do you think any our your customers that qualify for this credit card have 2.5 hours to wait on hold?!
You would think paying $125 a year, would come with at the very least - the benefit of being able to talk to one of your employees! Absolute garbage. I will be cancelling my card as soon as I have time. I imagine cancelling it will take 2 hours too!