Walmart MASTERCARD Consumer Reviews

Bunch of scammers!
They continue to add an over-limit fee when I'm not over and refuse to waive it.
Worst customer service representatives, they do not actually assist - it's all scripted responses.
HIGH interest rates.
Save yourself the hassle!

Don't fall for the Walmart cashier spiel about getting a $25.00 credit on your first statement. It'll never happen, trust me.

Customer service representatives are very deceitful... I called a few times to rectify an issue and everything was being given different answers...

Walmart Master Card is the worst credit card to have. Do not apply for it unless you like harassment while paying on your account. The constant phone calls and text messages are actual harassment. As they give your info to several different callers. You make your monthly payment every month. But if you are a day late you are harassed. I am not exaggerating! I have had up to 7 calls a day for 30 days until the next billing cycle. I have had to block them and then they call from different numbers. I have never missed a month's payment. But they tell me it's because I did not quite make the payment by the exact date.
And they are hard cards to cancel!
Don't get started!
I don't write many reviews. But I tell ya I am warning you it does not matter if you have good credit. They will kill your credit.

Since the Walmart MasterCard funder changed customer service is very poor. If you have a late payment they will continue to hit you with interest charges for months. Other credit cards are totally different. I've kept my Walmart MasterCard but no longer use it except once a year to keep it active. I keep a different MasterCard as my main card now which has much better customer service.

3 different vendors paid monthly by Walmart credit card was declined and as a result, incurred insufficient funds charges. Called Walmart and was told all the vendors entered the expiry date as 2021, which is a lie as one of the vendors was my insurance which is computerized. Don't use Walmart to pay important bills. Insurance now takes 2 months in advance.

As the title says, I called Walmart to close my account three times and it’s still not closed. There are fraud charges on the card and they said they can reimburse me for those charges but they can give me a Walmart credit to spend at Walmart. Still to this day, I don’t know if my account is closed and I have no reassurance that no charge will go thru the card. I got two letters in the mail stating that my account is closed but that doesn’t mean anything since every time I call them they keep saying my account is still open even tho there are multiple notes stating that they closed my card.

Made a purchase and got a refund for overcharging. The refund didn't show on my statement after 6 days. Called Customer Services and was tossed over FIVE agents who could not even see the transaction on their system! At one point, the agent dares to accuse the store has reversed the refund. Enough is enough. I am not going to use a credit card with non-Canadian customer support.

I spent 5 months, and 6 phone calls to dispute a charge. I had provided evidence that a booking was cancelled within 5 hours of booking, on the webpage and via email. The E dreams website claimed free cancellation within 24 hours.
Often times I had to Re explain the dispute. After finally getting the charge reversed, I asked for another card #. After 2 months, I used my Walmart card again. Within a week of using the Walmart card, they put through the charge of $718.23 from e dreams again.
On speaking to their security team, they claimed e dreams said I didn’t communicate to e dreams. I provided evidence of email confirmation that I had requested the cancellation.
Customer service is very disappointing. Don’t get tempted by their rebates.

Customer service reps were friendly... but not helpful. I ordered a couple of items online, one of which was not delivered. I received an email saying that the item was delivered. The next day, I received another notice saying the item was cancelled. I contacted customer service four times and was finally told the item had been refunded to my Walmart Mastercard, but when I received the CC statement, there was no refund. However, the original charge was on the statement. So I paid the bill, minus the $26.22 that was supposed to have been refunded. I've just received the next month's bill - still no refund, and they charged me to purchase the interest of $16.20. If you don't pay the entire amount due, they will charge you interest on the entire balance, not just what was unpaid. The end result is 1) no product 2) no refund 3) interest charged on amounts paid 4) a lot of time wasted waiting to tell the same story to customer service I used to love shopping at Walmart but now would never recommend buying anything online or applying for a Walmart Rewards Mastercard to anyone.