Canada Life Life Insurance Reviews

Already paid for my insurance two months ago and have had to pay out of pocket for all meds since. They had an issue with my account (that of course they couldn't reach out to me about) so I had to call multiple different people to fix... And they acted like it was MY FAULT, even though my school has no access to their files... Not sure if I will be opting in to pay for this service next term, as what's the point when you have to pay for your medications for 2/3 months already. I am in school and so having to pay for expensive medication is stressful as I am not working. Also, the guy on the chat was very rude and unempathetic.

My mother recently passed away and we filed a claim for a small life insurance policy. The company has been very difficult to deal with and I've received many different versions of what needs to be done. Even after I finally got a packet from them in order for the 4 children to file individual beneficiary affidavits, I was advised by another agent that couldn't be done. Please note it was very difficult to get the original agent to provide the packet anyway. It is interesting to note that even the packet I received with a checklist enclosed was incomplete. We have dealt with 2 other life insurance companies and were pleasantly surprised by their responsiveness and customer service. I have absolutely NO faith that Canada Life will pay the benefits of a life insurance policy that my parents paid on for years. I firmly believe that if they do eventually pay benefits, they will do everything they can to make the process difficult enough that claimants eventually just give up.

About 7 years I payed life and health insurance for me and my wife. Canada Life did not pay me any red penny when my wife died, did not pay me when I lost vision on my right eye, did not pay me protection for credit line. This is extremely bad company. I do not advise to anybody pay them any money. Can somebody help me with good lawyer to start claim this company in court?

I purchased life and disability insurance through RBC home protector and their provider is Canada Life. Last November I had a back injury and I have been of work for almost 7 months now. I applied for the disability insurance I was paying for and thought I had. Once I sent all my medical info regarding my injury to Canada Life, they wanted more info from my family doctor going back 2years from date I purchased the insurance. They found a medication prescribed to me in that 2year period . The medication was for something other than anything they indicated on the application form questions I answered when I applied for the insurance. They declined me coverage for my back injury and cancelled my coverage for disability. I appealed there decision with a letter from my doctor explaining the medication treatment and they still declined me a second time. I took it to a lawyer last week. He said Canada Life is treating me unfairly and that I stand a great chance of settling this in my favor. Problem is he said I could end up paying him more than the coverage I would get back from Canada Life. At least he was honest. More than I can say for this insurance company.

Scotia bank sold coverage to us on our mortgage and Credit lines. When my spouse passed away and I submitted my claim Canada Life decided they were only going to pay a portion of the claim. They "averaged" our line 12 months prior to my spouses diagnosis and that's all they would pay. When we spoke to our bank rep who sold this insurance to us they had no idea of this averaging by Canada Life. If the reps at the bank are not updated on the rules and they are the ones pushing this product down their customers throats is the bank not liable for our lose?Canada Life will not return phone calls and have left me with a large loan to pay. I will be forced to hire a lawyer to hopefully get my claim paid. DO NOT ever let the bank talk you into mortgage insurance--go get term from a LICENSED insurance Broker.