Canada Life Life Insurance Reviews

Be careful when they say they will cover something. Because they won't. They will ask you for so much information without explanation of what they actually need to avoid paying for them. It's been 6 months. I've talked to 7 agents. They snail mail everything. Are disorganized with claims and emails. You can't talk to the person who is actually doing the claim and demanding information. Honestly no insurance is better then this company.

This company is set up to intentionally be hostile, but companies sign on to them because the costs seem lower. Wait times are long or hostile on purpose this is done to reject claims or push the pay dates and save money. Unfortunately, companies get suckered into going with them due to lower costs, but then employees who deal with them are abused.

Rude, ignorant, unprofessional, unknowledgeable, unfriendly, unhelpful, unapproachable service representatives on the phone. Pay them more, train them to do a better job. Customer satisfaction matters. Canada Life- The worst insurance company ever.