Life Insurance Reviews

Canada Life Life Insurance Reviews

This page has been viewed by: Please wait... consumers
(161 reviews)
Canada Life
1.2 out of 5 stars:
Customer service:
Value for Money:
Share your own experience
Write a review

Absolutely Disgusting

by tony Maso on Sep 6, 2023
1 out of 5 stars

I am a retired public servant and I have been trying unsuccessfully for weeks to reach them and every time I am put on hold forever and I eventually give up. This is totally unacceptable with crappy service. This needs to be fixed ASAP.

0 of 0 people found this review helpful. Did you?

YesNo

Change in coverage after the transfer of Sun Life to Canada Life.

by SK on Jul 29, 2023
1 out of 5 stars

Not easy to get through to speak to anyone (2-4 hrs wait online). Lines are not open easily, you have to call many times a day to get through to someone. For the past couple of weeks, I have spoken to 4 of them. No one seems to know what’s going on. No one can help me. They all gave me a promise to call back. None did. I sent an email complaint with no answers. It’s unfortunate that no one working there can help me. Their "Contact Us" chat function doesn’t work. No email responses, staff via phone are unable to assist. It’s a really sad situation. I have no idea who can help me.

2 of 2 people found this review helpful. Did you?

YesNo
Planning to get life insurance to protect your family, including children? Make sure that you get enough coverage. According to studies, it takes about $250,000 in total to raise a child to the age of 18 (and that doesn’t include any post-secondary education costs).

Not able to contact

by R.L. on Oct 6, 2020
1 out of 5 stars

I have left several messages with an agent to call me back. I have a time-sensitive issue. Just need an answer to a simple question.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics