If i could give zero stars i would
by Sarah on Sep 14, 2023
1 out of 5 stars
Trying to get a response from this company is like pulling teeth and just as painful.
Nobody answers the phone, and nobody answers their emails.
What a joke of a company.
I am a retired public servant and I have been trying unsuccessfully for weeks to reach them and every time I am put on hold forever and I eventually give up. This is totally unacceptable with crappy service. This needs to be fixed ASAP.
I have left several messages with an agent to call me back. I have a time-sensitive issue. Just need an answer to a simple question.
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Waited from 8:30am to 1:22pm on the phone to talk to someone just for an automatic message that say they can’t take the call and to try again later. I will need therapy after this lol and cheap as they are they won’t actually cover 80% because their estimate cost for any kind of services is ridiculously low. Canada life is by far the worst company i have ever dealt with.