Life Insurance Reviews

Canada Life Life Insurance Reviews

This page has been viewed by: Please wait... consumers
(161 reviews)
Canada Life
1.2 out of 5 stars:
Customer service:
Value for Money:
Share your own experience
Write a review

WORST CUSTOMER SERVICE

by ESTELA QUIJOTE on Apr 18, 2024
1 out of 5 stars

They do not call you back nor answer back emails. It takes them forever to pay the short term disability benefit, and their manager nor the person in charge of your account have the decency to call you back.
If I can give them a negative star, I will definitely give them negative 5 stars!!

0 of 0 people found this review helpful. Did you?

YesNo

My Uncle passed away and they arent doing anything

by Kasra Asari on Mar 11, 2024
1 out of 5 stars

My Uncle passed away a month ago, before he passed he gave me his SIN number and policy number and told me I am his beneficiary for his life insurance. I called them 5 times since 5 weeks ago and they keep delaying things, 1st time I called they told me I'd get the paper work within 7-10 business days after I made a death claim, I called again 10 business days later they said it takes time, called again a week later same thing. Finally called again 2 weeks ago and they said if I don't receive the paperwork by March 8th then to call again. I called again and now they say I am not listed as beneficiary and that they will send a message to his agent to call me back. This company is disgusting truly!

0 of 0 people found this review helpful. Did you?

YesNo

Worst insurance company I've ever been with

by Amanda Kobetich on Sep 19, 2023
1 out of 5 stars

First its 2023, keep up with everyone else. The app is for dental which now a days no on needs, the health side doesn't have a app, so you need a computer to submit. Submitting you have to enter your info every SINGLE time, doesn't save.

Second, EVERYTHING comes back denied, After waiting a MONTH.

Third, call times are insane. You call right at 8:00 am and there's an hour wait. If you call after 10 am there's just no getting through, nor is there a time to wait they just hang up on you.

Customer service is terrible, rude and I'm assuming they have no staff.

YOU should just close. NOT a successful company at all. It's terrible how you even have customers.

0 of 0 people found this review helpful. Did you?

YesNo