Canada Life Life Insurance Reviews

My wife is on long-term disability with Canada Life. She gets her payment on or after the 4th of the month. If, for example, the 3rd is a Friday, she will not get paid until Monday. These guys are the only provider we deal with that does this. I myself am on two private pensions and, if the beginning of the month is on a weekend, I will have my payments by Friday. A couple of times my wife has waited until the 6th or 8th of the month to get paid. When contacted, Canada Life more or less says that we’ll pay you when we want, no matter any bills or other payments one has to deal with in regular life. On another note, my wife has gone through at least 9 or 10 “case managers” in the past two years. Her employer opted to contract this company for benefits, etc. Before retiring I was with another insurer from my employer and they never, ever refused or questioned a claim.

Already paid for my insurance two months ago and have had to pay out of pocket for all meds since. They had an issue with my account (that of course they couldn't reach out to me about) so I had to call multiple different people to fix... And they acted like it was MY FAULT, even though my school has no access to their files... Not sure if I will be opting in to pay for this service next term, as what's the point when you have to pay for your medications for 2/3 months already. I am in school and so having to pay for expensive medication is stressful as I am not working. Also, the guy on the chat was very rude and unempathetic.