Canada Life Life Insurance Reviews

I have been dealing with Canada Life for an STD claim for almost 2 months. They never got a hold of me, I had to get a hold of them to see where my claim was at after 3 weeks of hearing nothing. Then I called the company and got passed off to 3 different people who could tell me absolutely nothing.
The staff aren't trained properly, they have no knowledge of what's going on, they give you wrong/withhold information. I have called every week now for almost 2 months. I have sent 3 separate emails and didn't get a single reply. When I finally talked to someone who seemed like they knew what they were doing, they told me that they were waiting on information from my employer for almost a month which no one told me in the weeks prior when I called. So I finally was able to get that information and get ahold of my job who didn't even know they were waiting on it, to send it in.

It's been almost 2 months and they still don't have a case manager assigned to my claim. I am off work due to pregnancy complications and all my bills are about to bounce because this company is so disorganized and slow with processing their claims. I'm off work because of stress and dealing with this company has made my complications worse because of the stress they cause you. They have the worst customer service I have ever dealt with.

I don't recommend this company to anyone. If you're a company looking for Insurance for your employees, please choose a different company.