Life Insurance Reviews

Canada Life Life Insurance Reviews

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(160 reviews)
Canada Life
1.2 out of 5 stars:
Customer service:
Value for Money:
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If you have time to waste, call and wait for a customer service representative

by Martin Dionne on Dec 8, 2022
2 out of 5 stars

Requested refund for dental care. It took 2 weeks just to post me some additional papers to fill. It took only 2 days to send the info back via their website. Now, 1 month has passed the request is still pending... Also, nobody answered me for 1 hour.

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Wait times

by Nina Palazzo on May 17, 2022
2.5 out of 5 stars

Although claiming to process refunds in 2-5 business days, I'm still awaiting one from 2 weeks ago. I also have tried to follow up with no return information to me. This is a common complaint.
If they did at least say process times are 5-14 days, I believe people would be less upset about the wait, as it would have been specified from the beginning.

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Takes too long

by Nothappywithit on Aug 12, 2021
2 out of 5 stars

This company I always seem to need more information than receipts for some reason and it's always delayed and always goes under review and takes forever.

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