Health insurance Reviews
Canada Life Health Insurance Reviews
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(83 reviews)
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Agent/rep attitude (7)
Agent/rep availability (40)
Agent/rep callbacks (24)
Agent/rep knowledge (17)
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Claim - adjuster (20)
Claim - denial (10)
Claim payout amount (1)
Claim processing time (33)
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COVID Handling (1)
Email/message wait time (8)
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Interact. Voice Response (1)
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Online chat (5)
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Phone wait times (31)
Policy changes experience (3)
Policy coverage (6)
Website experience (10)
Review author
Extremely difficult to call for any kind of assistance with my plan. It turns out I was having trouble because they changed my policy number without telling me.
It took numerous tries to call them - I would be on hold for 15 minutes and then the line would automatically drop, telling me to try again later.
The website was very useless and frustrating.