Health insurance Reviews
Canada Life Health Insurance Reviews
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(81 reviews)
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Review author
Had two claims denied or only partially covered for the most frivolous reasons. No sense of customer service or understanding.
First was a monthly dental exam denied for being 1 day early out of an entire year. It's truly picking at the details and finding any reason to deny you coverage. Would hate to consider if it was a more important claim at stake.
The second was an eye exam only partially covered due to 'customary amounts'. However, THEY DO NOT SHARE the customary amounts. Totally unfair to say you will cover eye exams and then create an arbitrary hidden limit you never tell your customers. It might as well be a $10 limit, cause no one will know. Not to mention the coverage wasn't used for many years longer, zero understanding or transparency.