Manulife Health Insurance Reviews

Trying to deal with manulife has been a terrible experience for me. They say that dentist needs to fill out forms a certain way, but will not speak to the dentist. They tell me to submit a claim online and when I do it tells me I must manually submit a claim. I am of the opinion that they intentionally make things obtuse so that the claimant will give up in frustration.

I've recently dealt with manulife for a claim, and they found a really insignificant, immaterial, technicality to deny me my claims. I couldn't believe it. When I first got rejected, I had called their agents, and they said they would take care of it because they thought Manulife was being unresonable too, otherwise they would have just said no right away, but was rejected 2 weeks later. This same thing happened with 4 other agents for the next 3 months, until I expressed my dissatisfaction on social media. They told me to contact client relations, and after 2 weeks, they told me I'm denied again. What was the point of that?! They will screw you over, then drag it out for months until you finally give up in frustration. They are the worst, and I will never buy any policy from them again, and I warn anyone who is considering Manulife to stay the hell away unless you want to be wrongfully denied reimbursement and lose sleep over it.

We have been with this terrible not-Coverme me program and I can tell you it is horrible. They are super bureaucratic, even my cat's health insurance is much easier and convenient to deal with. You have to fill endless papers and once in a while they change their mind and something that was covered for years suddenly they will make stupid excuses and don't cover anymore (it happened with my daughter psychologist). You have to call and talk to different people and all of them will give you different answers on the same topics, they know nothing. They raise the quote once in a while, the doctors increase their fees and Manulife has the same shitty coverage. Don't believe what the commercials say and look for a serious insurance company.

I opted in through my group program to get basic benefits. When the company I got glasses, dental, and health benefits from sent in claims, it was great and hassle free. The moment I tried contacting them, it drove me crazy. There is no email for the group program without signing up, and that sign up takes several days before it can be approved to create one to do so. I have tried calling, but it's either busy or it's too late to do so.

Where is the 0/5 rating? Dealing with ManuLife is a living hell, a red-tape maze designed by Lucifer himself to waste your life chasing your tail. When you finally do jump through all their fiery hoops, they then send your claim benefits to the wrong party, then require you to re-navigate the labyrinth all over again. Avoid this imbecile company like the plague!

I agree with the below comments as I've had a few claims come back and it goes back and forth until they finally process your claim. I recently moved companies and they told me that they wouldn't accept my claim because it depends on when you receive your contact lenses versus when you submit and actually pay for your order???? I've never heard of this and quite frankly think it's BS. Better off not paying into their plans and paying your own way through.

They have multiple layers of forms to fill out before they will process a claim.And if you miss any detail it is denied and sent back.
Enough to frustrate the most patient and organized accountants in the world....
I have coverage through my employer and every time I see an ad for them I hope people read these reviews as I would never deal with them if I had the option.
The only reason I continue to go through their processes is that I won't let them win.
I have co-workers who just don't bother anymore.

Manulife works hard to not pay your claim. I have had to call repeatedly about claims made for dental costs and I am advised to resubmit or told that code is not covered. So 50% usually equates to 20% if I'm lucky. there is no customer service wanting to make the process seamless and hassle free. It's hoop jumping so they do as little work as possible in hopes I am sure that the customer becomes frustrated and gives up.