Useless company
by Dale on Jan 7, 2025
1 out of 5 stars
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Spent 3 hours today either on hold, being transferred, or calling back after getting disconnected from poor quality phone lines. Just wanted to make a credit card number change to a drug plan. Nobody in this phone center has any idea what’s going on. They just transfer calls or hang up. Pathetic.
Last year, put in a claim for ambulance service in Ontario. Someone thought it must be Jamaica and since I don’t have travel insurance outside Canada, it was denied. It took 6 months of constant work to get results.
How does this company still exist? If you are offered ANYTHING from Manulife, run, fast.