Health insurance Reviews

Manulife Health Insurance Reviews

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(143 reviews)
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Absolutely Horrific

by Scott on Mar 4, 2022
1.5 out of 5 stars

The plans are sort of run of the mill compared to other companies.
My biggest beef is the absolute lack of customer service.
You can tell they're going out of their way to make connecting with an agent as inconvenient as possible, and when their online self serves options continuously change and get more complicated to navigate or even log in this becomes increasingly infuriating.
I realize if everyone used their health benefits to the full extent, the companies would be out of business but this is unacceptable.

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Customer Service is awful

by Wes on Feb 4, 2022
1 out of 5 stars

Trying to get a claim through and have submitted numerous tickets to which they reply that I need to speak to an agent. I have tried over a dozen times to reach an agent and after going through the tree and being on hold for about 15 mins, the line cuts out. Still no response from online submissions. Brutal!

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Horrible service

by ng on Aug 31, 2021
1 out of 5 stars

Manulife doesn't even deserve one star. The worst customer service. I have to call and email multiple times just to get an answer to a simple question.

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