Worst Service Cannot Be Found
by mary on Nov 10, 2023
1 out of 5 stars
Worst insurance experience i ever had.
I had an accident on july 1st 2023, my claim was settled in oct 2023.
their agents are so illiterate and unprofessional they will drain your energy and time.
worst part is even after ending my policy they are still deducting money from my bank account, if anyone has any doubt i am willing to share the screenshots of everything i mentioned.
If you are looking for an insurance please find a professional company don't waste your money by choosing economical insurance.
Called these people in January about canceling my policy as I wasn’t happy with their services, they refused to cancel when I called in January. They then turned around in February and cancelled the policy claiming it was for nonpayment, because of this I’ve been getting problems trying to get insurance through another insurance company. I’ve been calling them every other day for almost a month now and all I keep getting is a manager would get back to me. Finally spoke to a Manager on Tuesday and he then told me he would get back to it’s Thursday I need to get my car back on the road and it’s like it’s a game to them. Called 3 times today first call 11:50am it’s now after 2:30pm and everytime I call managers just happen to be in a meeting.
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I has an accident on the highway and the police officer said it is not my fault but the insurance didn’t listen to the police officer and they want me to pay the deductible
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It is an insurance company from Hades and that is where it belongs. My car was stolen - they have offered the lowest possible price - they refuse to back up the price offer with documents - they provided a rental car for a short period of time - they are demanding I get an appraisal on the car I do not have. No appraiser can appraise a car that they cannot see. But this adjuster is telling me to get an appraisal. He rejected all the information provided by professional car people.
My only suggestion is to leave. Believe me you pay a very high price if you have to make a claim.