I will never use economical/definity or any associated company again
by Joe s on Nov 12, 2023
1.3 out of 5 stars
Car Insurance Reviews
Economical Insurance Auto Insurance Reviews
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(227 reviews)
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It is an insurance company from Hades and that is where it belongs. My car was stolen - they have offered the lowest possible price - they refuse to back up the price offer with documents - they provided a rental car for a short period of time - they are demanding I get an appraisal on the car I do not have. No appraiser can appraise a car that they cannot see. But this adjuster is telling me to get an appraisal. He rejected all the information provided by professional car people.
My only suggestion is to leave. Believe me you pay a very high price if you have to make a claim.
Worst insurance experience i ever had.
I had an accident on july 1st 2023, my claim was settled in oct 2023.
their agents are so illiterate and unprofessional they will drain your energy and time.
worst part is even after ending my policy they are still deducting money from my bank account, if anyone has any doubt i am willing to share the screenshots of everything i mentioned.
If you are looking for an insurance please find a professional company don't waste your money by choosing economical insurance.
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I has an accident on the highway and the police officer said it is not my fault but the insurance didn’t listen to the police officer and they want me to pay the deductible
I initiated my claim in the morning and by afternoon I was contacted by an Economical Insurance Representative who arranged everything for me including my rental car which is ready for pickup. The experience I had was friendly, supportive, professional and with kindness. I highly recommend Economical Insurance.
I’ve been a client of economical for years now, after hitting a moose with my truck this fall, i made a claim. After waiting a month to hear from an adjustor they offered me half of what my truck was worth as a settlement, i rejected the offer and going forward they have ignored my calls and emails for weeks in between each communication, they have belaboured this process so badly. Its been months of trying to sort this out and they are still low balling me to an insulting level and refusing to communicate in a timely manner. I will never use them again.