Credit Card Reviews

BMO World Elite MasterCard Consumer Reviews

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(50 reviews)
BMO World Elite MasterCard
1.8 out of 5 stars:
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Blocked card

by P. Urban on May 23, 2023
1 out of 5 stars

The card was blocked for some absolutely minor reason. ID verification SMS did not come through until long after the customer service call. Now have to find a branch, and they are only open during the day.

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Do not wast your time with this card

by Jesse on Sep 16, 2022
1 out of 5 stars

When you travel or do some type of charge online they block your card making you call and wait hours online to have the card unblocked. Completely done with BMO and this card.

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Customer service. Wait time.

by Frustration on Sep 3, 2022
1 out of 5 stars

Absolutely terrible service and wait time! Canceling card immediately as better service is elsewhere!
My BMO credit card was denied for a transaction. I had a zero balance so I called the 1-880 customer service number. On the first day, I connected to inquire about your account. I waited three hours before hanging up. The next day I tried again and after punching in my number, an automated request said ‘we would like to talk to you about your account’ and said your call is being transferred. The automated voice tells me there are a lot of calls and wait time could be up to an hour but if this is about a lost or stolen card please stay on the line. I thought that would be fast. I have been on hold for almost three hours again. Can you imagine the stress of having your card lost or stolen and being on hold this long? Needless to say, I will stay on hold and clear up this problem. Then immediately cancel my card and go elsewhere.

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Tangerine World Mastercard®

Tangerine World Mastercard

Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard. 
What else will you get:

 

  • Have your Money-Back Rewards deposited into a Tangerine Savings Account, and get a 3rd 2% Money-Back Category.
  • No limit on the amount of Money-Back Rewards you can earn.
  • Change your 2% Money-Back Categories to suit your spending.
  • Mobile Device Insurance

Get this card / Apply online

BMO Airmiles Elite Mastercard

by Syl on Aug 9, 2022
1 out of 5 stars

I have this Mastercard that expires in March 2025. I was informed that BMO has made the decision to eliminate the card and replace it with a card with a higher fee. I was told I had until December 2022 to activate a new card. By the way, I had already paid the yearly fee for my current card. Well, surprise surprise tried to use my credit card on August 2nd and the transaction was declined. Called the call centre and waited 3 hours but my phone died so got disconnected. Called the following day at 6 am and waited 15 minutes to be told I need to activate a new card. Really what terrible client service. Big banks do whatever they want without any concern for client impact. Thank God I wasn't travelling. Whoever the Executive that made this decision needs to be fired unless the only concern is fatting up bottomless. I am done and will be moving all my banking.

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