BMO informed us in April that they were replacing our Gold card with the World Elite card. It was going to increase our yearly fee. When I tried to go online on May 11 my Gold card number was no longer valid and we had not yet received our World Elite card. Until we receive the new cards we cannot do any online banking! So far I have spent over 6.5 hours on the phone (mostly on hold) trying to find out where the new cards are. Finally today they told me that they were being sent by courier. This is hopeful news. We will see...
BMO World Elite MasterCard Consumer Reviews
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Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
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The service is terrible for this credit card. I called to ask for past statements (only 3 months are available online) anything past that, they have to mail a paper copy and they charge you. I asked if I could get it faster and the representative said he had to talk to a supervisor.
I was placed on hold for 40 mins (they do not have a call-back feature).
In the end, I had to hang up because the representative never came back.
For your information, other cardholders have several months of statements available online.