Walmart MASTERCARD Consumer Reviews

Due to untrackable credit loss on my card, I called them for the information, but they were just beating around the bush. So I requested them to cancel the card. I paid all the balance right away I did not use it anymore. They updated another balance, I paid for it again. I did not use it anymore. After two months, when I log into an online account to check it because I do not trust them, and there: another balance again. I couldn't believe it! (My total loss: $1247.25, if they steal $1247.25 from each customer and if their consumer population is 10 million (10,000,000) in North America (Canada, USA, Mexico), Guess how much they have stolen every year.

Had got this credit card when i came to Canada in 2020. Used it few times. Always paid minimum amount even after not using the card. got interest charge every month. was told there is insurance on my card which i was never told about. never got an email or the statement. Called customer service to cancel the the credit card and asked how I can pay 889 dollars even after not using the card that much. Instead of giving a proper response and completing the conversation they kept on asking me is there anything else. Faked the accent of talking nicely to customer. Will never buy this card again. Worse customer service ever.

No one should apply it anyway. It has the worst security system and the worst customer service. Two years ago I discovered 3 fraudulent transactions. I contacted customer service six times and they kept asking me to contact the store directly or I had to pay. I wrote a letter to complain, and they canceled the bill. One year after canceling the account, I kept receiving email alerts that someone changed my phone number. After the complaint, the matter was processed. Yesterday, someone changed it again.

A Walmart cashier offered to set me up on a Walmart mastercard and payed for my items with the mastercard which felt nice.
11 days later, I called to follow up because I had not received my mastercard and wanted to prevent paying late fees!
I talked to 9 agents, figured out the card was sent to the wrong address. Everytime I was transferred to a new person I had to repeat my full name, number, address, email address, if I have a 2nd person on my card, credit limit of my bank account which really made the process feel crazy! By the 8th person, I decided to close my account so I wouldn't have to deal with phone calls like this anymore!
Talked to the 9th person, closed the account, payed the outstanding balance online.
This took 3 hours of my day.
So
Do not do it unless you would like a headache! :)

Customers service does not do what they say. Security department does not function the way it is supposedly have to.
I have been waiting for my card cancelation, refund and new card for over three months. Called them 4 to 5 times, every time promise and issuance is given with no results.
Customers service reps do not have clear English as well.