Walmart MASTERCARD Consumer Reviews

I tried to pay for my son's college tuition with my credit card and they blocked the card for security purposes. Fine, annoying, but I called and they stated they'd remove the block and I'd be able to use it in 5-10 minutes. 30 min later I try again, still blocked. Call again, was placed on hold for 20 min, then come on the line stating they will have it unblocked in 5 min. 2 hours later, still not unblocked, call a third time... placed on hold multiple times telling me they can't remove the block, they will need someone to call me tomorrow. Then they said, again, they can't do anything for me. What???? I am a good customer, paying off my balance every single month. I have an excellent credit rating. Why would they treat their good customers like that? All I'm asking for is to use my card. so I can pay for my child's schooling. Let's just say I'll be cancelling this card immediately and going somewhere that wants my business.

I have never had or heard about a lousier credit card. The lousiness ranges across all the spectrum, from customer service to blocking systematically large purchases in the 1-5k range on a fully paid card having a 15k limit. You don't have such a limit in order to buy all the candies and gum lining the entrances to the cashiers at any Walmart store!!!!

Have had this card for years and have not had a problem until recently. Had the option to lock and unlock the card as needed for security reasons, but suddenly that option was taken away and my card is locked I can not unlock it. When I called the first time I got someone who spoke English so poorly I could not understand what they said. I speak English not Hindi. The second time I called the person said she would fix it. The third time I called the person I spoke to said it could take up to 48 hours to fix...hope I don't have to call a 4th time.