Walmart MASTERCARD Consumer Reviews

If you don’t use it for 6 months they cancel your card & slap a high inactive charge on you!
Have been waiting for a $189 refund due to overpaying for 5 months & the answer I keep getting is “check is in the mail” plus once 6 more Ki this passes they’ll decrease my refund by another $10 - so I overpaid $189 & only being refunded $169
Avoid this SCAM credit card!!!!

One of the worst credit cards

They have this nasty habit of making your limit exceed (they call it a common curiosity advancement) but then hit you up with a nasty over-limit penalty.
Watch out for this credit card its a scam.
Again horrible service I called and I asked for a supervisor and they disconnected twice. And keep giving me the run around to resolve my problems.

You have to contact customer support to just understand the statement. When you export the statement to CSV and do the math, it never matches. What they say you owe is always much higher than what you calculate.

Customer service is poor. You have to call for everything, during business hours and waste an hour waiting in line etc.

Their "secure communication" option is a Joke. No matter what you ask there, they send the same template answer as below:

Agent Comment
POSTED ON JUN 15, 2022
Thank you for your recent communication regarding your Walmart Rewards Mastercard. Unfortunately, your request can not be resolved through this channel. Please contact a customer service agent at the number shown on the back of your card.

Simple mistake - overpayment one time. No
response in customer care service... Multiple times I call but almost one month never refund...

If you are considering the Walmart World MC be prepared for long wait times and substandard customer service. I have now called 3 times regarding a hold they put on my card. The first call they told me nothing was wrong, second call I spoke to someone in the Philippines who was obviously reading from a script and did not listen to my specific concerns. Told me they had tried to SOS and I did not respond. I did not receive anything from them. I was transferred to their Security department and told they had removed the hold and I could try using the card again in 10 minutes. When I did so it was declined. I called back a third time and asked that my call be escalated and I again spoke to someone in the Philippines who just regurgitated what I had already been told. I don't feel like a valued customer event when I pay my credit card in full every month. I will be switching cards! The only thing this card is good for is the points.

Edreams is a fake ticketing agent. Walmart MasterCard reviewed documents for over 6 months with a clear fake message from the Edreams site "Refund in Progress" (still now). After 8 months MasterCard never call me back or communicate in any way. The chargeback department closed my claim because Edreams said they mailed tickets.
It is so convenient for fraud Edreams ticketing agent cooperate with Walmart MasterCard chargeback department because no-service for customers at Walmart MasterCard is the best protection for crooks from Edreams lure customers for years. The Internet is full of Edreams reviews and warnings that they are fraud, but Walmart MasterCard is on their side.

Don't even get this MasterCard! Nobody will help you! Not even customer service... It is a bad company doing fraud! No customer service! The card is blocked from transactions and they will keep it blocked... They will say we will call you back but nobody will and nobody helps...

Was promised a supervisor will call me back in 24 hours but never did. Called back 2nd time and insist on waiting for the supervisor to answer the phone and I had to wait over 1 hour for someone to answer.
Customer service is so poor.

Please do not use a store-issued Walmart Rewards Mastercard ever unless you have automatic payment of your balances. Let me explain why. The main issue is at some point Walmart Mastercard will send your Walmart Mastercard bill late and charge you interest or you will have a disputed charge on your credit card. You can never prove that you received your bill late as Walmart Rewards Mastercard does not postmark the date on the envelopes that they mail to you. If you have a dispute with an in-store purchase because you used the Walmart Rewards Mastercard and you ask for the resolution department at Walmart Mastercard resolutions customer service 1800 number; They can never ever help you as you can not email them supporting documents validating your concern. If you take your request for a Walmart Mastercard credit card purchase dispute to the Walmart store with your supporting documents they will give you an 1800 Walmart customer service number which again can not help but Walmart Customer number will give you Walmart head office which will send you back to the Walmart store level and they, in turn, will send you back to the Walmart store level which in turn will send you back to Walmart Rewards Mastercard. It’s a vicious cycle so as a credit card user please do not use Duo Bank of Canada, the bank that administers the WRMC (Walmart Rewards Mastercard) on behalf of Walmart. PLEASE use one of the big 5 major banks in Canada as they will protect the customer in case of a dispute and not send you into a vicious circle as a consumer to resolve your dispute. Please protect your money and do not support Walmart Rewards Mastercard as you will be left unprotected in cases of dispute.

From November 2021 to April 2022 bills don't add up. It is like 1+1=5 to the bills... I called them to compute it manually but they refuse to do it. Paid almost $200 just to get it over with. Purchased $300 the next month and paid it after a week. The next statement came saying I owed $54 from last month told them the statement says $300 only and they keep rambling about thats from last month which doesn't show in the statement from the previous month. Freaking lost it and just cancelled the account... he offered the cancellation letter to be sent to my address. Never again... Greedy company! They use the points to lure customers and then overcharge us.