Walmart MASTERCARD Consumer Reviews

I git the card. Did I installments for a Chrome book. Brought it back in January. They said they refunded me $225.00 Then they took to put the installment for $33.67 in February. Then March $188.37 That doesn't seem right? You can't refund for a returned product then add it to your balance. That's a scam

Where do I start... two fraudulent cash advances in a land far, far away that we have never been to with this card. Call Customer Service the same day we notice the fraudulent charges and after giving an abundance of information to the agent, she mentions that she will need to refer us to the fraud department. The fraud agent asks for pretty much all of the same information then says she will need to research it. Calls back and confirms the transactions are fraudulent. A few days later, the charge for the (fraudulent) cash advance appear on our statement... Yea I know, comical, farcical... Call back a couple of weeks later to ask why charges haven't been credited and after almost a carbon copy of the initial interaction with the first level of agent incompetence, she tells us the notes on the file indicate that the fraud agent couldn't get in touch with us! The customer service agent indicates she needs to transfer us to the fraud group again. We ask for a supervisor... on hold for a few minutes and then told that there is no supervisor available. She then says the charges will be taken off our account within 24 hours... more than 24 hours later still no resolution. Not sure when the circus will end but if you're thinking of applying for this card DON'T!

Nasty, unprofessional, dirty, stay away from this scam in Walmart stores to get you a card, and when you need help customer service is unprofessional, phone systems are nasty and there is no resolution but just a runaround and call transfers.
I wish I can rate them in Negative trillion stars...

Your rewards can just disappear whenever they want and the reasons can be a bouquet of unrelated matters of their choosing. Dealing with customer service is pain and leads nowhere, just use a real reputable banks card instead.

Didn't use my card for quite a while so was charged an inactivity fee, that's fine. What isn't fine is that they cancelled my account without telling me or sending any sort of letter to let me know. I still was getting account statements in the mail two months ago. And my card was only good for 4 more months anyway so not sure why they cancelled it now. Never again.

Do not get this Mastercard, if you are young and just starting out (college, university etc.) The minimum payments are way too much money per month. Every time a minimum payment is made it gets completely overridden by the interest.. the interest is 29.99%. They want you to pay the minimum payment for 9 months THEN the interest will go to 19.99%... WOW, what a difference... NOT. If you do not make a payment in time they will contact you every single day and call 6-8 times throughout the day. They called me at 8:30 pm and their customer service is AWFUL. They sound like they are telemarketing or spam... please do not get this card if you want to have a good credit score and want to save $80-$100 each month.

I am trying to register my Walmart Mastercard online on their website. Unable to complete it every after trying 4 different times on different dates. Their customer call center is a joke. They don't solve any of your problems and keep transferring to the next department ultimately cutting the call. DON'T OPT.

Walmart Mastercard is nothing but a rip-off... They have no security whats so ever... I live in Ontario, someone hacked my Walmart Mastercard in ALBERTA and ran up a bill of over $700.00. We phoned Walmart Mastercard but we might as well talk to the wall... I will NEVER EVER use a Walmart Mastercard again! Where is your security on your Credit Cards? MASTERCARD is getting a lot of bad reviews because WALMART is a scam! I wonder how many other customers are getting ripped off and screwed ??

Extremely poor customer service! They hang up on you and don’t solve your problem at all. Long waiting line with rude and no knowledgeable people. I will definitely cancel my credit card. Do not sign up for this credit ever if you value your time.

I am an impeccable customer and my Walmart MC has been "security" blocked 6 times while trying to make purchases or for automatic recurring payments. It is incredibly aggravating to have to make the call to customer service - be put on hold- talk to a very nice, but impotent agent - be transferred to another nice agent in the fraud department who wants to verify that I was aware of the transaction (or the recurring transaction with a repetitive history) before the card block would be released, I am currently on hold...again...because my card was blocked...again...while I was trying to book plane tickets. Walmart MC- you have used up my goodwill. I made this complaint the last time I spoke with your agent and they hung up on me. BTW...other credit card companies have immediate transactions alerts that get sent by text.. very slick... please look into this.
Thank you.