Credit Card Reviews

Walmart MASTERCARD Consumer Reviews

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(254 reviews)
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Awful service

by Jhines on Mar 6, 2021
1 out of 5 stars

Will never use this Walmart Mastercard again. It’s more than 2 months and I haven’t received my refund. Very poor customer service. And the process is ridiculously slow!

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Worst credit card in market

by review on Aug 1, 2020
1 out of 5 stars

This is the worst reward card in the market due to the following reasons: 1. No option to pay the bill online. If you want to wait in the customer service queue to pay the bill, go for it. 2. Store associates can open the account in 1-2 minutes but cannot take a request to close the account. 3. The worst cashback reward as compare to other products in the market. 4. Stone aged website.

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Terrible customer service.

by Bob on Dec 17, 2018
1.5 out of 5 stars

Had a Walmart Master Card for over 10 years. Always paid full bills on time. Decided to cancel card on Dec 6, 2018, due to poor payback return on card: 1% compared to other cards. They sent me a letter from their collection agency stating that my payments are overdue and my card has been locked, Dated |Dec 6, 2018. The amount owing of course on the letter is 0$. Very nasty letter, like thanks for doing business with us, sir!!! Called customer service to see what it's about, they just kept arguing that the letter was fine and that I owe 95.10$ due Jan 3, 2019. Yes, I have one last statement that is not overdue but no apologies about this harassing letter that has no grounds. NEVER WILL I DEAL WITH THEM AGAIN!

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