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Walmart MASTERCARD Consumer Reviews

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(254 reviews)
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I hate the new website

by MW on Aug 10, 2021
3 out of 5 stars

I used to like Walmart credit card as I shop often there and collect points. Then use the points for more groceries there. But after the new website is launched, I started to hate it.
The new website is designed for people with vision problems only - big words with very few lines on one page. You have to do many clicks in order to access those features that was only 1 click in the previous version.
I started to wane off from this credit card now.

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Website is a pain!

by Need a new webmaster on May 22, 2021
3 out of 5 stars

Upon viewing previous statements on the internet, my most recent statement showed 'No statement available'!
What does that mean?
Called customer service and they clarified indicating has not yet been generated. Wait another day.
Fine, but it would have avoided a phone call had the message said this instead of what it actually did. For a while, I thought my card was cancelled!
Many confusing items on this website, why is it necessary to show both pending and approved transactions for the same transaction? Very confusing.
Difficult to navigate the site, almost found it impossible to find 'Previous statements'. The webmaster needs to improve navigation.

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