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Sun Life Life Insurance Reviews

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(110 reviews)
Sun Life
2.1 out of 5 stars:
Customer service:
Value for Money:

Top positive trending topics ?

Agent/rep attitude
9.1%
Agent/rep availability
9.1%
Agent/rep knowledge
9.1%
Online chat
4.5%

Top negative trending topics ?

Agent/rep availability
59.1%
Agent/rep knowledge
40.9%
Agent/rep attitude
36.4%
Agent/rep callbacks
36.4%
Claim processing time
22.7%
Phone wait times
22.7%
Claim payout amount
18.2%
Policy coverage
18.2%
On-hold times/transfers
13.6%
Billing/payments
9.1%
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5
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(14)
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2
(8)
1
(72)
Tags
Agent/rep attitude (2) Agent/rep availability (2) Agent/rep knowledge (2) Billing/payments (2) Insurance Rates, Prices (2) Online chat (1) Policy coverage (2)
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Consumer (5)
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by Anonymous on Apr 11, 2012
5 out of 5 stars

I have had this life insurance since I was 16 years of age. The company spent a great deal of time explaining everything in detail and were very professional.

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