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Sun Life Life Insurance Reviews

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(110 reviews)
Sun Life
2.1 out of 5 stars:
Customer service:
Value for Money:

Top positive trending topics ?

Agent/rep attitude
9.1%
Agent/rep availability
9.1%
Agent/rep knowledge
9.1%
Online chat
4.5%

Top negative trending topics ?

Agent/rep availability
59.1%
Agent/rep knowledge
40.9%
Agent/rep attitude
36.4%
Agent/rep callbacks
36.4%
Claim processing time
22.7%
Phone wait times
22.7%
Claim payout amount
18.2%
Policy coverage
18.2%
On-hold times/transfers
13.6%
Billing/payments
9.1%
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  • Can be purchased remotely

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(8)
1
(72)
Tags
Agent/rep attitude (2) Agent/rep availability (2) Agent/rep knowledge (2) Billing/payments (2) Insurance Rates, Prices (2) Online chat (1) Policy coverage (2)
Review author
Consumer (5)
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by Anonymous on Apr 11, 2012
5 out of 5 stars

I really have not had much dealings with this company as our life insurance is through the Military and they are the carrier for insurance for them. However the rates seem very reasonable and I have not made any claims.

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Review topics
Insurance Rates, Prices