Group Benefits Reviews

Sun Life Group Benefits Insurance Reviews

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(75 reviews)
Sun Life
1.3 out of 5 stars:
Customer service:
Value for Money:
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Shady practice!

by angrymama on May 9, 2017
1 out of 5 stars

LTD benefits were offered through my employer. I almost DIED and Sun Life DENIED the benefits that were part of my benefit package through my employer. They used ONE sentence in ONE medical record that indicated my condition was "improving" (ie, no longer DYING) and they denied me based on that.

My "customer service representative" was a poor excuse for a human being and should be ashamed of herself for treating other human beings like that!

Ended up having to get an attorney to get what I was owed, and they still SUCK! If there is a holiday, they don't prepare in advance and get the checks cut early! Oh no, they wait until AFTER the holidays and just send your check LATE!

They should be shut down!

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