Health insurance Reviews

Blue Cross Health Insurance Reviews

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(25 reviews)
Blue Cross
1.3 out of 5 stars:
Customer service:
Value for Money:
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Hidden Fees and bad coverage

by Bani on Jan 16, 2024
1 out of 5 stars

In my opinion this called health insurance is good for nothing. The only thing that is clear is how much to pay but for what, only God knows.
There are also hidden fees non declared for different reasons.

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CUSTOMER SERVICE FAILURE

by christine chebry on Oct 25, 2023
1 out of 5 stars

The sales rep that signed me up blatantly lied about my coverage. I asked for two items - dental and optical. I wait 3.5 months to go for an eye exam and when I get I go to pay, my Alberta Blue Cross has NO COVERAGE?! So basically I paid hundreds of dollars in payments, yet I do not have coverage?! Insane. The sales rep also would not return my calls and emails. I guess once they sign you up, they are done with you. When I called in and spoke to another customer sales rep, they convinced me to an upgrade. However when I found out I did not have the coverage I asked for, I asked them to just cancel the plan. She said they require a letter and it would take over a month to go into effect. So basically, keep paying for absolutely nothing. It's unfortunate that these huge corporations can get away with that.

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